I’ve been happily using Endnote X3 with Word 2007 for some time. However, on Friday I installed Reference Manager, and was alarmed to find that the Endnote tab had disappeared from Word. After a fruitless hour Googling various phrases to try to find a way to get the tab back, I remembered that I might have a relevant email somewhere on my system. I eventually found the email – from Sept 2009 – in which a colleague had described this problem and given a link to a patch to fix it. I’ve downloaded the patch and reinstalled Endnote, and both programs are working perfectly. I’m amazed that I kept the email, remembered it was relevant, and was able to find it when I needed it!